Articles:
Success without Trade-offs
(Kingsford Case Study)
(Executive Summary in “At Work: Stories of Tomorrow’s Workplace” Jan/Feb ‘98)
18 pgs   More details >

A Work in Progress At DuPont: The Creation of a Developmental Organization
13 pgs  More details >

Audio Cassette:
Service Excellence: When Your Product is What Your People Do
1hour  More details>

VHS or DVD:
A Value-Adding Organization: Keeping Focus On the Right Things
Approx. 3 hours, VHS or DVD   More details>

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