(Executive Summary in Executive Excellence, Covey’s
Newsletter)
Many researchers have studied and published their findings
regarding the Lima, Ohio Procter & Gamble soap business.
What virtually all writers failed to grasp, however, is that
the reason that it was, and continues to be, so successful.
The primary training and development provided for all employees
was aimed at building three core forms of intelligence, which
go beyond the acquisition of skills and knowledge. Further,
the work systems design was built around a belief that continuous
business growth occurs by increasing the intellectual capacity
of the organization.
It is the business result from this belief that caused it
to be the most studied business in the history of business
and organizational development research. The focus on intelligence
was based on the premise that the quality of thinking of the
members of the organization would be the prime determiner of
business and organizational success and the one capability
on which the business could depend in all markets and conditions. 16
pgs
|
$5.00 US |
16 pgs
Instant PDF download
This article is also available in the People
Development
Package.
Free Acrobat Reader at Adobe.com |
